Transcription

River Linguistics offers high-quality transcription services in multiple languages (including English!). These services are well-suited to the needs of the following industries:

Industries we support

Benefits

Business

U

Law Enforcement

Defense & Aerospace

Manufacturing

l

Engineering

Automotive

How it works

Upload the file you desire to have transcribed. Your file can have any number of speakers, and can be any length. To see the approved list of file types click here.

One of our professional transcriptionists will transcribe your file according to your instructions, up to 60 minutes per day, per transcriptionist. Then a thorough review is performed to ensure accuracy.

After review, your file is reviewed by a qualified quality analyst (QA). After this extensive quality process, and the file is determined to be error free, your file will be delivered in Microsoft Word (.docx) format.

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English Transcription

$3.00/minute
  • Unlimited # of speakers
  • Unlimited audio length
  • Many supported file types
  • Output to Microsoft Word (.docx)
  • Free speaker identification
  • 30-60 mins of audio/video per day, per transcriptionist
click here for full pricing list

Non-English transcription

$5.00 - 7.50/minute
  • Unlimited # of speakers
  • Unlimited audio length
  • Many supported file types
  • Output to Microsoft Word (.docx)
  • Free speaker identification
  • 30-60 mins of audio/video per day, per transcriptionist
click here for full pricing list

3-TIER QUALITY PROCESS

Woman transcribing audio on computer

Transcription

A qualified transcriptionist transcribes the file verbatim, according to any specific instructions provided. The transcriptionist uses available reference materials as necessary to ensure the accuracy of data pertaining to the subject matter of the file. Speaker identification and special formatting may be done upon request.

transcriptionist reviewing their work on a tablet

Review

The same transcriptionist also reviews the file for accuracy, blanks, phonetics, and formatting errors. Speaker identification is also verified at this stage.

two women performing a transcription quality analysis on a tablet while enjoying coffee

Quality Analysis

After review, the file is checked by a qualified quality analyst (QA). The QA focuses on incomprehensible words, phonetics, and any typographical errors made by the Transcriptionist. The file is also checked minutely for any subject-related error. The entire transcript is extensively checked to ensure an error-free final document.

Secure and Confidential

We will never share your files or personal information with anyone outside of River Linguistics. Files are only visible to the professionals who have signed strict confidentiality agreements with us. If you’d ever like us to delete your files, just let us know.

Supported Languages & Pricing

LanguageUSD per Minute
English$3.00
Arabic$5.75
Bengali$5.25
Bulgarian$5.75
Cantonese$6.00
Chinese Simplified (Mandarin)$5.75
Chinese Traditional$6.00
Czech$5.75
Danish$7.50
Dutch$6.75
Finnish$7.50
French (France)$6.50
French (Canada)$6.75
German$6.50
Greek$6.00
Gujarati$5.25
Hindi$5.00
Hungarian$5.75
Indonesian$5.75
Italian$6.00
Japanese$7.50
Korean$6.75
Malay$6.00
Norwegian$7.50
Persian / Farsi$6.00
Polish$5.75
Portuguese (Brazil) $5.75
Portuguese (Portugal)$6.00
Pashto$6.50
Romanian$5.75
Russian$5.75
Slovak$5.75
Spanish (Spain)$6.00
Spanish (Latin America)$5.75
Swedish$7.50
Tagalog$6.00
Thai$6.50
Turkish$5.75
Ukrainian$5.75
Urdu$6.00
Vietnamese$5.75

TRANSCRIPTION FAQ

PRICING AND SERVICES

How much do you charge?
River Linguistics charges by the minute of audio or video. Timestamps and verbatim are options that incur additional per minute charges. There are no additional charges for multiple speakers and there is no sales tax. We round up all audio or video files to the nearest whole minute. Want a cost estimate? Contact Us.

How long will it take?
Audio files under 60 minutes in length with good quality audio are typically delivered within 48 hours, often faster. For longer recordings or recordings with poor audio quality, it may take longer. Want a turnaround estimate? Contact Us.

Do you provide timestamps?
Yes, we offer standard two-minute interval timestamps as an option when you place your order for an additional charge of $0.50 (English) and $2.00 (Non-English) per minute, respectively. Timestamps are placed directly within the text at the moment that they occur. All timestamps begin at [00:00], we currently cannot accommodate embedded video timecodes.

Do you have court/medical-trained transcriptionists?
We have transcriptionists from a variety of backgrounds. You can specify the topic when you place your order so agents with experience in that field can work on your files. We are not HIPAA compliant or court-certified.

Can you transcribe multi-speaker files?
We can transcribe multi-speaker files and we charge the same per minute price. We indicate “speaker 1”, “speaker 2”, etc. where possible, or “male” and “female”.

Why don’t you charge more for poor quality audio or multiple speakers?

  • We strive to make our clients’ lives easier. It is sometimes difficult for you to judge the quality of a recording
  • Don’t worry about it. We’ll take care of it all for the same price.

Will River Linguistics sign a non-disclosure agreement?
We keep all client information confidential – it is our solemn duty. Some clients require additional documentation via a non-disclosure agreement (NDA). We are happy to sign your NDA, or we can supply one for you. Contact Us.

THE TRANSCRIPTION PROCESS

What file formats do you accept?
We accept audio and video recordings in MP3, MP4, WMV, AIF, M4A, MOV, AVI, VOB, AMR, WMA, OGG, and WAV. We do not currently accept physical media (tapes, CDs, SD cards, etc.) If you have a file in a format other than those listed here, please Contact Us. We also accept links to streaming video and audio files available on the web.

How do I convert my files to something that’s manageable (smaller)?
Visit your favorite search engine and type in “Free software convert [file type initial] to [file type final]”

How do I get started?
Just submit a quote using the 3-step form located towards the top of this page. Our quoting process is quick to complete.

Who will transcribe my audio?
We use only professional transcriptionists to maximize quality. We do not use automated transcription software.

How do you ensure quality?
We start with only hiring the best and employ a system of review and quality checks to ensure quality and accuracy.

Where are your transcriptionists located?
For English source media, the majority of our transcriptionists are based in the United States and are native English speakers. For better turnaround times, we do have transcriptionists outside of the United States to work during non-traditional business hours. For non-English source media, our transcriptionists are located around the world, and are native speakers of the language they are transcribing.

In what format will I receive the completed transcription?
All transcripts are delivered as Microsoft Word documents.

Do you edit filler words (i.e. umm, uhh)?
We edit filler words such as “uhh” and “umm” to best represent the integrity of the recording. However, we do not edit grammatical errors as we only transcribe the audio as is.

Can you denote different speakers?
Yes – we make reference to each individual speaker and keep the reference consistent throughout the transcript. If the recording has more than four speakers, speakers may be referenced as Male or Female rather than individually numbered.

Can you provide a verbatim transcription that includes filler words?
Yes – just let us know.

For General Business we transcribe:

General business, conference calls, dictation notes, business meetings, focus groups, keynote addresses, insurance, interviews, market research, secretarial, video conference, voicemail, webcasts, webinars, post production

For Legal Services we transcribe:

Depositions, dictation, hearings, insurance claims, investigative, verbatim, wiretaps, court proceedings

For Academic / Non-Profit organizations we transcribe:

Thesis notes, dissertations, lectures, speeches, student notes, interviews, grants, seminars, sermons, research, oral history

For the Media Industry we transcribe:

Interviews, post production, reality TV, podcasts, video captions

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